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How hf88 Handles Your Personal Information

When you open an account with us, we collect only the information we need to run your wallet, process payments through JazzCash, Easypaisa or Raast, and keep your account secure.

Account data protectionJazzCash, Easypaisa, Raast payment privacyCookie and session transparencyYour right to access or delete data
hf88 How hf88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have handled your information, our support team handles privacy requests directly. We aim to respond within a working week. Use the channel that works for your device — live chat, email, or the in-account help form.

Team online

Live Chat

Start a live chat session from your account dashboard. Identify yourself with your registered mobile number to speed up the data request process.

Email Support

Send your data access or deletion request to our support email. Include your account ID and the specific information you are asking about.

In-Account Help Form

Log in, open the Help section, and submit a privacy request form. Requests submitted this way are linked to your account automatically.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Every piece of data we hold sits behind encryption at rest and in transit. Cookies on the platform track your active session and your language preference — they do not follow you to other sites. You can clear session cookies at any time through your browser or mobile app settings without losing your account. For payment data tied to JazzCash, Easypaisa, or Raast, we verify identity at the point of withdrawal to confirm the wallet belongs to the account holder before any funds move.

Encrypted Storage Account credentials and payment references are stored with encryption. We do not hold your JazzCash or Easypaisa wallet password at any point in the flow.
Session Cookies Only Cookies we set expire when you close the session or after a fixed idle period. No persistent cross-site tracking cookies are placed on your device without your consent.
Wallet Verification at Withdrawal Before a Raast or Easypaisa withdrawal clears, we match the wallet number against the one registered on your account to prevent misdirected payouts.
Data Retention Limits We keep your data only as long as your account is active or as required by applicable obligations. Once that period passes, records are deleted from our systems.

Common Questions About Your Privacy on hf88

These are the questions we hear most from Pakistan account holders about how their data is managed, who can see it, and how to act on their rights under this policy.

We collect your name, phone number, and login credentials. We also record the device ID and IP address tied to your first login for account security purposes.

We log transaction references and the wallet number you use for deposits and withdrawals. We do not store your wallet PIN or full account password at any point.

Yes. Submit a data access request through live chat or the in-account Help form. Confirm your identity with your registered number and we will prepare your data summary.

Contact our support team via email or live chat with a deletion request. We will remove your personal data after verifying your identity, subject to any retention required by applicable law.

We do not sell your data. We share it only with payment processors like JazzCash, Easypaisa, and Raast where needed to complete transactions, and where required by applicable law.

Cookies keep your session active and remember your language setting. They are session-scoped and expire when you close the app or browser. You can clear them without losing your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.